Best customer service i have ever had. Cody went above and beyond to help me. He was able to activate my verizon iphone in 20 minutes after i spent 3 hours on the phone with sprint the night before and they finally told me it wasnt going to work.
This is my go to store. Cody is the man! He was abel to help me twice in the past week.
Best customer service I've ever had from a mobile service provider. Brooke is top notch. I brought a friend who has a different service provider and she was willing to help him as well.
I had met a lifesaver! She was alone at the time waiting for the other employee to come in as he was at another location. Mind you my issue was “BIG” as I had issues with customer service via phone at corporate. Well ‘Brooke’ got on the phone and found out that not only did I have the issue, but now she was having the same issue. She took total control and we got it resolved. YAY!!!!! ‘Brooke’ not only took care of me but also multi-tasked 6 clients at the same time!!! Awesome and VERY VERY satisfied!
this place is horrible to do business with. Everyone was friendly and good to work with until the sale was completed (big surprise right). I went in to add a 4th line to my existing plan. instead they added a whole new plan with the new number. this resulted in me getting billed twice the amount i was supposed to. When confronted with the bill and problems, I was told "it will be taken care of, this happens all the time" 2 days later still no answer. Called to check on status, and was told i would get a return phone call, that never happened. Upon entering the store today, the rep was extremely rude and did nothing more than call customer service and hand me the phone. If all i had to do was call customer service, why couldn't they tell me that 3 days ago when i first brought up the issue. BAD CUSTOMER SERVICE!! I will be using a different location if i decide to stay with Sprint at all after my lease.
Sprint Store is a US Electronics Store based in Cicero, New York. Sprint Store is located at 7983 Brewerton Rd, Cicero, NY 13039, USA.
Please contact with Sprint Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sprint Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.